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RETURNS & REFUND POLICY

At Sassy Nails Boutique, we are committed to ensuring your satisfaction with our products and services. If you are not completely satisfied with your purchase, we offer the following returns and refund policy:

1. Return Eligibility:

  • Items must be returned within 30 days of the purchase date.

  • Products must be unused, unopened, and in their original packaging.

  • Digital products, such as eBooks and guides, are non-refundable.

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2. Non-Returnable Items:

  • Gift cards

  • Sale items

  • Personalized or customized products

  • Opened or used hygiene and sanitation products

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3. Return Process:

  • To initiate a return, please contact our customer service team at [email] with your order number and reason for return.

  • Once your return request is approved, you will receive instructions on how to return your item(s).

  • Please note that the customer is responsible for return shipping costs unless the item is defective or incorrect.

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4. Refunds:

  • Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.

  • Please note that original shipping costs are non-refundable.

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5. Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at contact@sassynailsboutique.com.

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6. Late or Missing Refunds:

  • If you haven’t received a refund yet, first check your bank account again.

  • Then contact your credit card company; it may take some time before your refund is officially posted.

  • Next, contact your bank. There is often some processing time before a refund is posted.

  • If you’ve done all of this and you still have not received your refund, please contact us at contact@sassynailboutique.com.

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7. Contact Information:

For any questions or concerns regarding your return or refund, please contact us at:

Sassy Nails Boutique
602 G. St

Brunswick, GA 31520
Email: contact@sassynailsboutique.com
Phone: (912) 289-5632

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By making a purchase on our website, you agree to our returns and refund policy. Thank you for shopping with Sassy Nails Boutique!

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